Terms and Conditions

Delivery time
We will work with different local logistics companies to bring the goods to the customers as soon as possible.

General goods will be shipped within 2-4 business days after payment confirmation. Delivery time will depend on the delivery area, such as remote areas, residential areas and logistics companies. Under normal circumstances, the goods will be delivered to the designated delivery address within 2-5 working days.

As some of the goods may not be in stock temporarily or need to be combined for delivery, resulting in a longer delivery time, we will notify you by email and indicate in the product description. In addition, if there is a shortage after the order is placed, we will notify you within 7 working days and return the relevant amount.

Delivery arrangements for remote areas and large goods
Not delivered to the area: outlying islands and restricted areas. Remote areas include: Tung Chung, Chek Lap Kok, Ma Wan, Hong Kong Disneyland, Discovery Bay. We may use the Hongkong Post to deliver goods to remote areas, which will take an additional 3-6 business days to arrive.

We recommend that you contact us for the delivery of the relevant area before purchasing. If the delivery is not possible, we will reserve the right to final shipment.

Handling Undeliverable Orders :

1. If the delivery fails due to reasons attributable to the customer, and the shipment is returned by the logistics company, any additional costs incurred will be borne by the customer.

2. We will contact the customer again to arrange a second delivery. The customer will be responsible for covering the cost of the second delivery service.