Return Policy

Returnable goods
1) The goods received do not match the order, or the goods received are damaged.

Goods that are not accepted for exchange

1) There are no packaging boxes, signs, and contents of the goods (return must be consistent with all accessories and packaging at the time of receipt)

2) Personal reasons, such as buying the wrong goods, buying the wrong color and not applying the individual, etc.

3) Damaged goods that have been modified and used by the guests

4) Goods over 14 days or more after receipt

Freight and time incurred for return
1) The goods are damaged and do not match: You must take photos and emails of the goods to cs@sanki-pioneer.co.jp, please send them (with the shipping receipt) after confirmation, or go to the office to return the goods. Return service within 7 working days after receiving the return